Online Mediation Service Scotland

We are professionals in the field of online mediation.

We are familiar with the technology and hardware requirements. We recognise the significance of maintaining online secrecy.

Controlling debates online is very different from managing them in a physical space where the participants can see and hear you. Since 2012, we’ve been providing online mediation services. That is far longer than any other mediation service in Scotland. As a result, we’re comfortable working remotely. Our clients are, as well.


Online Mediation Service Scotland has been at the forefront of online family mediation since its inception in 2016. We are professionals in assisting parties in reaching an agreement over the internet, using our tried and true approach of progressive mediation to accomplish this goal. We are able to help 90 percent of our clients achieve an agreement on their parenting, financial, or property conflicts because of this.

Online dispute resolution:

  • It can be held whether or not you are living in the same home as the other person.
  • We utilise Zoom for collaborative mediation sessions, and it has shown to be really effective.
  • In order to do your initial MIAM, you can utilise Facetime, WhatsApp, Skype, or Zoom.
  • We can assist you no matter where you are located in the world – as long as one of the parties is situated in Scotland.
  • By utilising our legal packages, we can assist you in exchanging financial information while also ensuring that any deal formed is legally enforceable.
  • We provide lightning-fast appointments, and it is frequently less time consuming to schedule meetings with us.
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Shortly put, the answer is “yes!”

Online Mediation Service Scotland was one of the first companies to offer online family mediation services, having launched the service in 2016. All of our expert family mediators have received online mediation training and are well-versed in handling online sessions and assisting you in reaching a settlement with your spouse or children.

Nearly ninety percent of our clients who go to joint online mediation are successful in reaching a settlement.


We adhere to a predetermined mediation procedure that has been approved by the Family Mediation Council:

  • We conduct an initial online session with you on an individual basis – this is referred to as an MIAM.
  • The opposite party can be contacted twice through a letter asking them to mediation — we have the option of writing twice.
  • After receiving no answer, we will provide you with a court form if you desire to take the case further.
  • If they react positively, we schedule their first session.
  • We will schedule your first joint mediation meeting after everyone has agreed to participate in mediation.
  • If you are going through a divorce or separation, we can quickly handle issues like custody, property, and economics. We can also readily interchange relevant papers and information during the sessions.
  • Once an agreement has been made, we may put it into effect legally through our fixed price legal packages.


Your first online meeting can take place via ZOOM, WhatsApp Video, Facetime, or Skype, and in rare cases, it can also take place over the phone. You do not need to be technologically savvy in order to utilise the service, and we can assist you with the setup if necessary.

ZOOM is used to host the joint mediation services because it allows us to set up tighter restrictions over the meeting, arrange break-out rooms if necessary, and simply share papers and screens with one another. We can even silence one of the parties if it is necessary to keep the discussion moving forward.

The mediator assures that no one else is permitted to attend the meeting and that no recordings are taken.

Meetings on Zoom may be held on a laptop, PC, tablet, or any other smart phone with an internet connection. You are not required to register for anything, and we will give you an email with a link to attend the meeting that has been scheduled for you.

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What should my first step be?

To begin, we must meet with you in person, followed by a further meeting with the other party you wish to mediate with, all through confidential online sessions. We commonly utilise video chat applications such as Skype, FaceTime, WhatsApp, or Zoom.

After we’ve met with each of you, we’ll determine which components of your mediation will be necessary. This covers the anticipated length of each online meeting as well as any preparations you should make prior to your first session. After that, we’ll get in touch with you to set up a shared online appointment. We then provide you a formal confirmation of our agreement.